Privacy Policy

Meridian Wellness Media Pty Ltd (ABN 12 345 678 901) ("we", "us", "our") operates Meridian Men's Review at https://refreshiucleanon.world/. We are committed to protecting your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).

1. What Personal Information We Collect

We may collect the following categories of personal information:

• Identity data: full name
• Contact data: phone number, email address, postal address (where provided)
• Order data: product ordered, delivery details, payment method (we do not store full card numbers)
• Usage data: IP address, browser type, pages visited, time on site, referral source
• Cookie data: see our Cookie Policy for full details

2. How We Collect Your Information

We collect personal information directly from you when you: complete the order form, submit an enquiry via our contact form, or interact with our website. We also collect certain data automatically via cookies and analytics tools (see Section 7).

3. Why We Collect Your Information (Purpose)

We collect and use your personal information for the following purposes:

• Processing and fulfilling your order for Hardero
• Responding to your enquiries and providing customer support
• Sending order confirmations and delivery updates (transactional communications)
• Improving our website and editorial content through analytics
• Complying with our legal obligations under Australian law
• Where you have consented, sending marketing communications about relevant wellness topics and products

4. Legal Basis for Processing

We process your personal data on the following lawful grounds under applicable law:

• Contract: to fulfil your order
• Consent: for marketing communications and non-essential cookies (you may withdraw consent at any time)
• Legitimate interests: to operate and improve our website and editorial services
• Legal obligation: to comply with applicable laws

5. How We Use Google Services

Our website may use the following Google services, each of which may process data about your visit:

• Google Analytics: We use Google Analytics to understand how visitors use our site. Google Analytics sets cookies (including _ga and _gid) to collect anonymised usage data. We have implemented Google Consent Mode v2, and analytics cookies are only activated upon your acceptance via the cookie banner.
• Google Ads / Remarketing: If you accept advertising cookies, Google Ads may use the _gcl_au cookie and related signals (including ad_storage, ad_user_data and ad_personalization) to measure ad effectiveness and, where applicable, to show relevant ads. These signals are only enabled with your consent.
• Google Maps: Our Contact page embeds a Google Maps iframe. Visiting this page may cause Google to set cookies or collect data about your location or device. Please refer to Google's own Privacy Policy at policies.google.com/privacy.

6. Sharing Your Personal Information

We do not sell your personal data. We may share information with:

• Service providers: fulfilment and logistics partners, payment processors, IT and hosting providers - under strict data processing agreements
• Google LLC: as described in Section 5
• Legal authorities: where required by law or to protect our rights

7. Cookies

We use cookies and similar tracking technologies. Please see our Cookie Policy for full details, including how to manage or withdraw your consent.

8. International Transfers

Some of our service providers (including Google) are based outside Australia. When your data is transferred internationally, we take steps to ensure adequate protections are in place, consistent with Australian Privacy Principle 8.

9. Data Retention

We retain personal data for as long as necessary to fulfil the purposes described in this policy, or as required by law. Order records are generally retained for 7 years. Analytics data is retained as configured within Google Analytics (default 26 months). You may request deletion of your data at any time (see Section 10).

10. Your Rights

Under the Privacy Act 1988 (Cth) and the Australian Privacy Principles, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or outdated information
• Request deletion of your personal information (subject to legal obligations)
• Withdraw consent at any time (for marketing and non-essential cookies)
• Lodge a complaint about our handling of your personal information

To exercise any of these rights, contact us at info@refreshiucleanon.world.

11. Complaints - OAIC

If you believe we have mishandled your personal information and are not satisfied with our response, you have the right to lodge a complaint with the Office of the Australian Information Commissioner (OAIC):

• Website: www.oaic.gov.au
• Phone: 1300 363 992
• GPO Box 5218, Sydney NSW 2001

12. Security

This website operates over HTTPS. We implement technical and organisational measures to protect your personal data against unauthorised access, alteration, disclosure or destruction.

13. Children

Our website and products are not directed at children under the age of 18. We do not knowingly collect personal information from children.

14. Changes to This Policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Continued use of our site after any changes constitutes acceptance of the updated policy.

15. Contact Us

For privacy enquiries: info@refreshiucleanon.world
Meridian Wellness Media Pty Ltd, Level 12, 227 Elizabeth Street, Sydney NSW 2000, Australia